Vendor-Agnostic Telecom & IT Consulting

We put 250+ suppliers in competition for your technology stack

With 20+ years of expertise, ObsidianX delivers UCaaS, CCaaS, SD-WAN, managed networks, cybersecurity, and AI solutions. We are vendor-agnostic consultants: we work for you, not for quotas, and we negotiate the most favorable rates, terms, and support for your business.

one call books it all

  • Avant certified partner
  • 250+ vetted global suppliers
  • 20+ years of experience
  • Nationwide, 10 to 200+ seats

Core Solutions

One advisor for your entire technology stack

A comprehensive suite of services designed to modernize your infrastructure, cut costs, and accelerate your business. Every recommendation is sourced competitively across 250+ suppliers.

Core technology solutions

Technology Expense Management

Technology expense management (TEM) is the disciplined audit of telecom and technology spend: circuits, SD-WAN, UCaaS, mobile, and the contracts behind them. ObsidianX runs a vendor-neutral TEM practice where analysts do the work, one that finds billing errors, recovers refunds, and renegotiates contracts, then helps you capture the savings.

Explore Technology Expense Management

UCaaS & CCaaS

UCaaS (Unified Communications as a Service) puts your business phones, video meetings, and messaging on one cloud system. CCaaS (Contact Center as a Service) does the same for the calls and chats coming from your customers.

Explore UCaaS & CCaaS

CCaaS

CCaaS (Contact Center as a Service) is cloud software that runs your customer service line: getting each caller to the right person, offering callbacks instead of hold, recording and scoring calls, with AI on the routine ones. Your phone system connects employees; CCaaS connects your customers.

Explore CCaaS

Managed Networks

Managed network services put the design, purchase, monitoring, and support of your business internet under one accountable provider: the lines, the Wi-Fi, and the automatic backup when something fails. ObsidianX sources managed networks from 100+ connectivity suppliers, builds in real backup through more than one carrier, and consolidates every location onto a single invoice with dedicated support..

Explore Managed Networks

Managed Mobility Services

Managed Mobility Services (MMS) put the whole life of your company phones and tablets under one accountable provider: buying, setting up, securing, controlling the carrier bills, and recycling devices safely at the end. ObsidianX sources mobility across the AVANT portfolio, typically cutting mobile spend 15 to 30 percent while closing security gaps..

Explore Managed Mobility

Cybersecurity (MDR/XDR)

MDR (Managed Detection and Response) puts a team of security specialists on watch around the clock, finding and containing attacks before they spread. XDR (Extended Detection and Response) connects the warning signs across your computers, network, cloud, and logins so nothing is missed.

Explore Cybersecurity

SD-WAN

SD-WAN (Software-Defined Wide Area Network) keeps multi-site businesses connected by steering traffic across several internet connections at once, switching paths automatically when one fails. It replaces expensive legacy MPLS circuits at a fraction of the cost.

Explore SD-WAN

Cloud & Migration

Cloud migration moves your applications and data from servers you own to cloud platforms like AWS, Azure, or Google Cloud. Done well, it trades big hardware purchases for a predictable monthly bill and makes outages easier to survive.

Explore Cloud Migration

Colocation & Data Centers

Colocation places your servers and network gear in a professional data center where the provider delivers power, cooling, rack space, physical security, and bandwidth. You keep full control of your hardware without building or running the facility.

Explore Colocation

AI & Automation

AI and automation consulting puts artificial intelligence to work on jobs you can measure: answering and booking calls, helping your team during live conversations, handling routine requests automatically, and reading every customer interaction for patterns. ObsidianX scopes what your floor actually needs, has 40+ CX and AI suppliers compete to build it, and measures the results in your numbers, not the vendor's slides..

Explore AI & Automation

How It Works

The Strategic IT Blueprint

Our proven four-phase methodology ensures we deeply understand your challenges and goals before any technology is even considered.

  1. 1

    Discovery & Financial Analysis

    We embed in your business, analyze your current stack, processes, and supplier contracts, and deliver a technology and financial health report.

  2. 2

    Solution Architecture & Roadmap

    A future-state design tailored to your objectives with a prioritized, phased implementation plan and unbiased vendor recommendations.

  3. 3

    Strategic Sourcing & Implementation

    We run suppliers through a competitive process, negotiate optimized contracts, and manage the rollout from kickoff to go-live.

  4. 4

    Continuous Optimization & Advocacy

    Quarterly business reviews, dedicated escalation, and proactive support for the life of every contract. The partnership does not end at implementation.

How the Strategic IT Blueprint works

What Partners Say

Real feedback from industry leaders

Genuine testimonials from partners and industry leaders who have experienced the ObsidianX difference firsthand.

Testimonials
In a crowded field of sales professionals, Obsidian X stands out as a true embodiment of excellence. They’re driven, articulate, ethical, and relentlessly impactful. A rare combination of team player mentality and strategic leadership makes them invaluable. If you’re looking for a partner who truly gets it and delivers, Obsidian X is your go to. Simply exceptional.

Ryan Herrmann, Sales & Partner Chief

Partner Ecosystem

There are few partners who leave a lasting, positive impact. Obsidian X is one of them. Their unmatched work ethic, elite communication skills, and relentless drive for excellence make them a force. Over the years, we built multiple seven figure managed services businesses together, backed by six figure MRR. Obsidian X never quits, always leads by example, and inspires those around them. You’re never alone with Obsidian X.

William Stayart, Technology Consultant

Client Perspective

Having worked closely with Obsidian X for nearly a decade, I can say they consistently rank among the best. Their deep technical knowledge of UCaaS/CCaaS, combined with elite sales performance, sets them apart. They don’t rely on engineers; they become the expert. Add their ability to connect with anyone and light up a room, and you have a true A-player.

Aaron Kanahele, VP of Strategic Partnerships, Sangoma

UCaaS/CCaaS Industry

Industry Expertise

Built for the way your industry works

Every vertical has its own compliance requirements, uptime stakes, and buying traps. We speak all of them.

Industries served

Free Tech Stack Assessment

Find out what your stack should cost

Tell us where it hurts and we will benchmark your current setup against the market. No sales pitch, just answers.

  • A ranked list of savings and upgrade opportunities in your stack
  • Benchmarked against 250+ vetted suppliers, not one vendor's catalog
  • Yours to keep with no obligation, whoever you build with

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Quick Technology Assessments

Find where your savings are hiding

Identify key expense reduction opportunities and improvements to your tech stack with our quick technology assessments: telecom expenses, UCaaS, CCaaS, connectivity, cybersecurity, cloud, and AI-powered CX.

Frequently Asked Questions

Straight answers about how a vendor-agnostic technology advisor works.

What does ObsidianX do?

ObsidianX is a vendor-agnostic telecom and IT consulting firm. Through MSP partners and the master agent Avant, we access 250+ vetted global suppliers and negotiate the best rates, terms, and support for our clients' technology stacks: UCaaS, CCaaS, SD-WAN, managed networks, cybersecurity, cloud, and AI.

What does it cost to work with ObsidianX?

Nothing beyond what you would pay anyway. Suppliers compensate technology advisors at the same pricing you would get going direct, so you gain 20+ years of expertise, market benchmarks, and negotiation leverage at no added cost.

What size company does ObsidianX work with?

We work with companies from 10 to 100+ seats nationwide, with deep expertise in UCaaS and CCaaS deployments in the 50 to 200+ seat range across healthcare, finance, legal, retail, real estate, logistics, hospitality, home services, and insurance.

Why not just go directly to a carrier or vendor?

A direct rep can only sell you their catalog and is paid to hit their quota. ObsidianX puts 250+ suppliers in competition, benchmarks every quote against real market data, and negotiates contract terms in your interest, at the same price you would pay direct.

Ready for a Strategic Partner?

Partner with ObsidianX to leverage technology solutions tailored to your business needs. Access our global network of 250+ suppliers for unparalleled choice and value, and let's build a resilient, innovative, and cost effective future, together.

Vendor-agnostic advice. No quotas, no obligation, no pressure.