Vendor-Agnostic Telecom & IT Consulting

We make 250+ suppliers compete for your technology stack

With 20+ years of expertise, ObsidianX delivers UCaaS, CCaaS, SD-WAN, managed networks, cybersecurity, and AI solutions. We are vendor-agnostic consultants: we work for you, not for quotas, and we negotiate the most favorable rates, terms, and support for your business.

  • Avant certified partner
  • 250+ vetted global suppliers
  • 20+ years of experience
  • Nationwide, 10 to 200+ seats

Core Solutions

One advisor for your entire technology stack

A comprehensive suite of services designed to modernize your infrastructure, cut costs, and accelerate your business. Every recommendation is sourced competitively across 250+ suppliers.

Core technology solutions

UCaaS & CCaaS

UCaaS (Unified Communications as a Service) consolidates business voice, video, messaging, and collaboration into one cloud platform. CCaaS (Contact Center as a Service) does the same for customer interactions across every channel.

Explore UCaaS & CCaaS

Managed Networks

Managed network services put the design, procurement, monitoring, and support of business connectivity (internet circuits, Wi-Fi, switching, and failover) under one accountable provider. ObsidianX sources managed networks from 250+ vetted suppliers, engineering true redundancy with diverse carriers and consolidating every location onto a single invoice with dedicated support..

Explore Managed Networks

Cybersecurity (MDR/XDR)

MDR (Managed Detection and Response) pairs 24/7 human threat hunters with detection tooling to find and contain attacks. XDR (Extended Detection and Response) correlates telemetry across endpoints, network, cloud, and identity.

Explore Cybersecurity

SD-WAN

SD-WAN (Software-Defined Wide Area Network) uses intelligent software to route traffic across multiple connections (broadband, fiber, LTE/5G), replacing expensive MPLS circuits with automatic failover and centralized management. ObsidianX designs and sources SD-WAN vendor-agnostically for multi-site businesses, including enterprise hardware like VeloCloud deployed at no cost..

Explore SD-WAN

Cloud & Migration

Cloud migration moves applications, data, and infrastructure from on-premise systems to cloud platforms like AWS, Azure, or Google Cloud. Done well, it converts capital expense to predictable operating expense and improves resilience.

Explore Cloud Migration

AI & Automation

AI and automation consulting identifies where artificial intelligence delivers measurable business returns: intelligent virtual agents, contact center AI, robotic process automation (RPA), and AI-powered analytics. ObsidianX sources proven AI platforms vendor-agnostically from 250+ suppliers, prioritizing deployments with clear payback like call deflection, automated summaries, and workflow automation..

Explore AI & Automation

How It Works

The Strategic IT Blueprint

Our proven four-phase methodology ensures we deeply understand your challenges and goals before any technology is even considered.

  1. 1

    Discovery & Financial Analysis

    We embed in your business, analyze your current stack, processes, and supplier contracts, and deliver a technology and financial health report.

  2. 2

    Solution Architecture & Roadmap

    A future-state design tailored to your objectives with a prioritized, phased implementation plan and unbiased vendor recommendations.

  3. 3

    Strategic Sourcing & Implementation

    We run suppliers through a competitive process, negotiate optimized contracts, and manage the rollout from kickoff to go-live.

  4. 4

    Continuous Optimization & Advocacy

    Quarterly business reviews, dedicated escalation, and proactive support for the life of every contract. The partnership does not end at implementation.

How the Strategic IT Blueprint works

What Partners Say

Real feedback from industry leaders

Genuine testimonials from partners and industry leaders who have experienced the ObsidianX difference firsthand.

Testimonials
In a crowded field of sales professionals, Obsidian X stands out as a true embodiment of excellence. They’re driven, articulate, ethical, and relentlessly impactful. A rare combination of team player mentality and strategic leadership makes them invaluable. If you’re looking for a partner who truly gets it and delivers, Obsidian X is your go to. Simply exceptional.

Ryan Herrmann, Sales & Partner Chief

Partner Ecosystem

There are few partners who leave a lasting, positive impact. Obsidian X is one of them. Their unmatched work ethic, elite communication skills, and relentless drive for excellence make them a force. Over the years, we built multiple seven figure managed services businesses together, backed by six figure MRR. Obsidian X never quits, always leads by example, and inspires those around them. You’re never alone with Obsidian X.

William Stayart, Technology Consultant

Client Perspective

Having worked closely with Obsidian X for nearly a decade, I can say they consistently rank among the best. Their deep technical knowledge of UCaaS/CCaaS, combined with elite sales performance, sets them apart. They don’t rely on engineers; they become the expert. Add their ability to connect with anyone and light up a room, and you have a true A-player.

Aaron Kanahele, VP of Strategic Partnerships, Sangoma

UCaaS/CCaaS Industry

Industry Expertise

Built for the way your industry works

Every vertical has its own compliance requirements, uptime stakes, and buying traps. We speak all of them.

Industries served

Quick Technology Assessments

Find your savings in two minutes

Identify key expense reduction opportunities and improvements to your tech stack with our quick technology assessments: telecom expenses, UCaaS, CCaaS, connectivity, cybersecurity, cloud, and AI-powered CX.

Frequently Asked Questions

Straight answers about how a vendor-agnostic technology advisor works.

What does ObsidianX do?

ObsidianX is a vendor-agnostic telecom and IT consulting firm. Through MSP partners and the master agent Avant, we access 250+ vetted global suppliers and negotiate the best rates, terms, and support for our clients' technology stacks: UCaaS, CCaaS, SD-WAN, managed networks, cybersecurity, cloud, and AI.

What does it cost to work with ObsidianX?

Nothing beyond what you would pay anyway. Suppliers compensate technology advisors at the same pricing you would get going direct, so you gain 20+ years of expertise, market benchmarks, and negotiation leverage at no added cost.

What size company does ObsidianX work with?

We work with companies from 10 to 100+ seats nationwide, with deep expertise in UCaaS and CCaaS deployments in the 50 to 200+ seat range across healthcare, finance, legal, retail, real estate, logistics, hospitality, home services, and insurance.

Why not just go directly to a carrier or vendor?

A direct rep can only sell you their catalog and is paid to hit their quota. ObsidianX puts 250+ suppliers in competition, benchmarks every quote against real market data, and negotiates contract terms in your interest, at the same price you would pay direct.

Ready to Transform Your Business and Maximize ROI?

Partner with ObsidianX to leverage technology solutions tailored to your business needs. Access our global network of 250+ suppliers for unparalleled choice and value, and let's build a resilient, innovative, and cost effective future, together.

Vendor-agnostic advice. No quotas, no obligation, no pressure.