Provider Portfolio
250+ providers. One advisor. Zero bias.
Through our partnership with the master agent Avant, ObsidianX sources from a vetted portfolio spanning connectivity, UCaaS, CCaaS, data centers, security, and cloud. Our vendor-agnostic approach ensures you get optimal pricing, performance, and flexibility, always aligned with your business needs.
Featured placement on this page reflects fit and demand across the 10 to 200 seat organizations we serve, not compensation.
Featured Partner
AireSpring: Our primary managed connectivity partner
AireSpring designs, procures, and manages WAN and SDWAN across a company-reported 265+ carrier and ISP contracts covering 190+ countries, delivered with a single invoice and a single point of accountability. They manage leading SDWAN and SASE platforms including Arista VeloCloud, Fortinet, Cato Networks, and Cisco Meraki, and back it with a repeat People's Choice Stevie Award for customer service. AireSpring announced a planned merger with Spectrotel in April 2026, expected to close later this year. We shortlist them most often for networks that span many locations and want one accountable manager across the underlying carriers.
Strong fits we shortlist often
The UCaaS shortlist for the mid-market
A common shortlist for 10 to 200 seat organizations, drawn from the platforms our clients evaluate and deploy most. List prices shown where published; negotiated pricing through our advisory typically lands lower. For the full evaluation, see our UCaaS buyer guide and our UCaaS and CCaaS consulting.
Teams on this shortlist deserves one honest footnote: Microsoft sells the license, but the calling path is a separate decision, and that is where the evaluation gets interesting. Operator Connect and Direct Routing suppliers like CallTower, Pure IP, and SIPPIO compete to carry Teams calls, while the dedicated platforms above earn their premium on contact center depth, analytics, and calling features Teams licensing does not cover. We model both paths against your real usage and let the numbers decide.
Strong fits we shortlist often
The CCaaS shortlist for the mid-market
Contact center platforms we shortlist most for 10 to 200 seat floors, each with a different center of gravity. List prices shown where published; negotiated pricing through our advisory typically lands lower. For how we run these evaluations, see our CCaaS consulting practice.
Gartner's Leaders also include Amazon Connect, a usage-based platform designed for teams that build their own, and we rarely shortlist it below two hundred seats without in-house developers. If that is your shape, we will tell you. UJET enters our bid sets when the buyer already leans Google: a Google Cloud relationship, a preference for Gemini era AI, or a customer base reached through the brand's own mobile app.
Strong fits we shortlist often
The AI and CX automation shortlist for the mid-market
AI tools we shortlist when the goal is faster handling, better QA, and less routine volume on human agents. Every deployment rides on your contact center platform and your consent rules, so we scope before we shortlist. For the practice behind these picks, see our AI and automation consulting and our CCaaS practice.
Read these five as a lifecycle rather than a leaderboard: Zenarate trains agents before they go live, Balto guides them during the call, Observe.AI reviews and coaches after it, and Synthflow and PolyAI automate the calls that never needed an agent. AI here rides on top of the contact center stack rather than replacing it, and consent rules, escalation paths, and quality review are design decisions, not defaults. The portfolio runs deeper still, including SoundHound AI, whose Amelia agent platform entered the Avant lineup in 2025. We scope your call flows first, then shortlist what fits.
Strong fits we shortlist often
Sales and buyer intelligence for teams selling into accounts
A different lane from the contact center tools above. These platforms work before the conversation rather than during it: reading the individual buyer, researching the account, and identifying the companies already on your website. For the practice behind it, see our sales and buyer intelligence consulting.
This is a newer lane in the portfolio and we are showing one name rather than padding a list. The evaluation criteria matter more than the roster here: how the personality read is derived and how far you can trust it, whether account research holds up on mid-market companies rather than only the Fortune 500, how visitor identification performs on your actual traffic, and whether any of it survives contact with your CRM. We scope those first and bring the platforms that clear them, including any outside this page. Read it as a starting point, not a shortlist that is finished.
Strong fits we shortlist often
The connectivity shortlist for the mid-market
Access is a per-address problem rather than a brand choice, so this shortlist runs in two groups: four ways to have someone else assemble the network, then three carriers that own the infrastructure and are strongest where it runs. For the full rankings and the SLA fine print, see our managed network buyer guide and our enterprise internet and DIA guide.
Connectivity is the category where a single name is almost never the honest answer, so read this shortlist as two groups. The first four are ways to have someone else assemble the network, and one of them, Comcast, happens to own a large share of the wires underneath as well. The last three own the infrastructure and are strongest where it runs. Aggregated access carries a market-average premium of roughly 18 to 20 percent over buying the same circuit direct, partly offset by best-loop selection, and an umbrella SLA runs lighter than a DIA SLA from the carrier that owns the wire, so we price both layers against your real site list. The grid below runs far past this shortlist, and a regional carrier beats every name here often enough that we always bid it.
Strong fits we shortlist often
The security and SASE shortlist for the mid-market
Security reaches the mid-market three different ways: converged with the network, watched by an outside team, or run end to end by an operator. These four cover those jobs and are not competing for the same slot. For the deeper evaluations, see our MDR buyer guide and our SDWAN and SASE comparison.
Read these four as four different jobs, not a ranking. Fortinet and Cato answer the network and security convergence question from opposite directions, appliance-anchored against cloud-native, and which one wins depends on how many branches you run and what you already own. Arctic Wolf puts a named team behind the tools you have. LevelBlue runs the program when the requirement is an operator rather than one more console to staff. Much of the security our clients actually buy still arrives inside a managed network contract, Fortinet fabric delivered through AireSpring being the common example, and that path frequently prices better than a standalone deal. ObsidianX sources, compares, and negotiates these; the provider delivers the service and staffs the operations center.
Strong fits we shortlist often
The colocation shortlist for interconnection and growth
Data center and colocation platforms we shortlist most, from global interconnection hubs to regional sites with managed services. Connectivity between sites is half the decision, which is where our managed network services come in.
Colocation pricing depends on space, power density, and interconnection, not a rate card. We scope the requirement, then bid it across this shortlist and the broader grid below, including DataBank, Cologix, and the regional specialists, and we will tell you plainly when a regional site beats a global brand for your workload.
Strong fits we shortlist often
Mobility and technology expense management
Mobile fleets and technology bills leak the same way: services nobody uses, renewals nobody negotiated, and inventory nobody owns. These are the platforms we shortlist for getting control of the spend before or alongside a stack change. For the practice behind it, see our technology expense management practice and our managed mobility services.
Technology expense management is usually the wedge, not the destination: the audit typically recovers 15 to 30 percent from billing errors, unused services, and unmanaged renewals, and that recovery funds the upgrades that follow, whether UCaaS, CCaaS, or a network redesign. We source mobility through the same Avant portfolio behind the rest of this page and attach expense management where the waste actually is. Start with the bill; the roadmap falls out of it.
Connectivity providers
Click a logo to visit the provider's website.
Pulsar
Syringa Networks
Telesystem
VsolUCaaS providers
CX & AI providers
AI on this page rides on top of the contact center stack rather than replacing it. The featured names match our shortlist above; the wall behind them is the wider AVANT CX AI portfolio, curated here for legibility. We scope call flows, consent posture, and escalation paths first, then shortlist what fits.
Data Center providers
Security & Cloud providers
An honest note on this category: much of the security our clients buy arrives inside managed network and aggregator contracts rather than standalone ones, Fortinet security fabric delivered through managed SDWAN and SASE offerings like AireSpring's being the clearest example. That does not make Fortinet a footnote. It is a first-class option on the security and SASE shortlist above, and the delivery path is a commercial question we price both ways. We scope standalone security through the confirmed partners here and the wider portfolio, and we will say plainly when the managed stack is the better buy.
Cloud IBR (Instant Backup Recovery)
AkamaiDon't see your provider?
This is a sample of our 250+ provider partnerships through Avant. As vendor-agnostic consultants, we find the perfect fit for your specific needs, whether it's on this page or not. See why the vendor-agnostic model wins.
Frequently Asked Questions
What buyers ask us most about this portfolio, answered directly.
How do you choose between Dialpad, Five9, and Genesys for a contact center?
By fit, not by brand. Dialpad Support is our lead shortlist fit for most 10 to 200 seat floors: AI-native, fast to deploy, and priced for the mid-market. Five9 earns its place where outbound and dialer depth matter, typically at roughly fifty seats and up. Genesys Cloud fits omnichannel operations and ecosystems built around Salesforce. We scope your call flows, integrations, and seat profile first, then bid the platforms that match.
When is AireSpring a strong fit versus going direct to a carrier like Comcast Business?
These are not opposites, and the honest answer starts there. Comcast Business is a major facilities-based provider with strong connectivity inside its own footprint that also competes for managed network and SDWAN engagements across multiple sites through its enterprise solutions arm. AireSpring's model is aggregation across many carriers: one contract, one invoice, and one accountable manager across the underlying networks, with managed SDWAN on platforms like Arista VeloCloud and Fortinet. Which path wins depends on your actual site map, footprint coverage, and who you want operating the network day to day. We model both against your real locations and let the design decide.
Do you work across RingCentral, Zoom, Dialpad, and Vonage, or favor one platform?
We work across all of them, plus the wider portfolio behind this page. Featured placement here reflects fit and demand across the organizations we serve, not compensation, and the right answer changes with your stack: Microsoft 365 shops often land on Teams Phone, teams that live in their CRM on Vonage or Dialpad, and floors with tight budgets and low concurrent call volume on Net2Phone, which licenses call paths instead of seats. The evaluation is the product.
When does Equinix make more sense than a regional colocation provider?
When interconnection is the point: low-latency adjacency to clouds, carriers, exchanges, or partners that live in the same buildings. If the workload is regional compute, DR, or a rack that simply needs power, space, and hands, a regional or mid-market provider like Flexential or TierPoint often delivers the same outcome at better economics, closer to your team. We bid both shapes and let the numbers decide.
Can a vendor-neutral advisor access the same providers and pricing as going direct?
Yes. Through our partnership with Avant we source from the same catalogs at the same pricing as going direct, and the suppliers compensate us, so our advisory costs you nothing. The difference is leverage: instead of one vendor quoting you, the portfolio competes for your business, and we manage the bid, the negotiation, and the paperwork.
How does pricing work across these providers?
The prices shown on this page are published list figures where vendors publish them, labeled as such. Negotiated pricing through our advisory typically lands below list, especially on multi-year terms and bundles, and vendors that price only by quote are exactly where a competitive bid earns its keep. We benchmark your current spend first, so every proposal is measured against what you actually pay today.
When does AI CX automation belong in a mid-market contact center stack?
When the use case is narrow and the plumbing is ready: after-hours and overflow capture, appointment booking, lead qualification, and quality review on every call are where mid-market floors see payback first. AI rides on top of your contact center platform, your consent posture, and your escalation paths, so we scope those before shortlisting a vendor. Floors that operate under consumer protection rules carry stricter boundaries, and we treat those as design constraints rather than features.
How do mobility management and technology expense management fit with UCaaS or network changes?
Usually as the first move. An expense audit builds the accurate inventory every good design starts from, and it typically recovers 15 to 30 percent from billing errors, unused services, and unmanaged renewals, which funds the upgrade you were planning anyway. Mobility follows the same logic: consolidate carriers and device lifecycle first, then negotiate the stack change from a real baseline. We run the audit across 250+ suppliers and bring the findings to the design table.
Ready to Put 250+ Providers in Competition?
Tell us what you're running and what it costs. We benchmark it against this portfolio and negotiate on your behalf, at no cost to you.
Vendor-agnostic advice. No quotas, no obligation, no pressure.