Retail
Every Store Online, Every Transaction Secure
When the network is down, the register is closed. We build multi-location retail connectivity that keeps POS, inventory, and guest Wi-Fi running at every store, on one invoice, with one number to call.
Retailers need PCI-compliant networks that keep point-of-sale systems online at every location, plus guest Wi-Fi, POTS replacement for alarms and elevators, and omnichannel customer contact. ObsidianX sources multi-location retail connectivity vendor-agnostically from 250+ suppliers, consolidating every store onto one managed platform and invoice.
The problems we solve for retail
Downtime closes registers
A single-circuit store loses transactions, loyalty lookups, and e-commerce pickup workflows the moment its connection blips.
PCI compliance across every site
Cardholder data flows through every location. Inconsistent network segmentation and aging firewalls multiply audit risk by store count.
POTS lines bleeding budget
Copper lines for fire alarms, elevators, and fax machines now cost hundreds per site per month as carriers sunset the technology.
Carrier chaos at scale
Fifty stores can mean a dozen carriers, a drawer of invoices, and no single view of what anything costs or whether it works.
How ObsidianX delivers
Store connectivity and guest Wi-Fi
Best-available circuits sourced per address, secure segmented Wi-Fi for guests and operations, and 24/7 monitoring across the fleet.
Explore Managed NetworksSD-WAN failover for POS uptime
Automatic failover to diverse paths keeps registers, pickup, and inventory systems online through any single-circuit failure.
Explore SD-WANPOTS replacement and bill cleanup
Wireless replacements for alarm, elevator, and fax lines commonly save up to 60 percent per line, with UL/NFPA compliance for life-safety systems.
Explore Telecom Expense ReductionOmnichannel customer contact
Unified communications for store teams and CCaaS for customer care, connected to your e-commerce and CRM stack.
Explore UCaaS & CCaaSCompliance
PCI-DSS across the whole fleet
We design segmented store networks that isolate cardholder data environments, recommend PCI-compliant POS connectivity, and standardize firewall and access policies across locations, so compliance scales with the store count instead of fighting it.
Frequently Asked Questions
What retail leaders ask us most, answered directly.
How do retailers keep POS systems online during internet outages?
Deploy SD-WAN with automatic failover to a second path, ideally a diverse wired circuit or LTE/5G backup. The switchover happens in seconds, so transactions continue. ObsidianX engineers per-store failover and validates carrier diversity at each address.
What is POTS replacement and why do retailers need it now?
Carriers are sunsetting copper phone lines and raising prices sharply, often 10 to 30 percent a year. POTS replacement moves fire alarms, elevator phones, and fax lines to wireless solutions that meet UL and NFPA requirements, commonly saving up to 60 percent per line across a store fleet.
Can guest Wi-Fi coexist securely with PCI-compliant store networks?
Yes, with proper segmentation. Guest traffic must be isolated from the cardholder data environment on separate VLANs with distinct firewall policies. Done correctly, guest Wi-Fi adds marketing analytics value without expanding PCI scope.
How does a multi-location retailer consolidate telecom billing?
A vendor-agnostic partner sources the best carrier per address but wraps every location into a single managed contract, one invoice, and one escalation path. That consolidation typically comes with a 15 to 30 percent cost reduction from auditing out unused services and renegotiating rates.
Ready to Unify Your Store Technology?
Get a free multi-location assessment covering connectivity, POS uptime, POTS lines, and total telecom spend.
Vendor-agnostic advice. No quotas, no obligation, no pressure.