# ObsidianX

> ObsidianX (obsidianx.tech) is a vendor-agnostic telecom and IT consulting firm based in Plano, Texas, serving companies nationwide. Through MSP partners and the master agent Avant, ObsidianX has access to 250+ vetted global technology suppliers and negotiates the best rates, terms, and support for clients' technology stacks. Founded and led by Brandon Stone (Managing Partner), with 20+ years of technical sales expertise.

Key facts:
- Vendor-agnostic: works for the client, not for supplier quotas; compensated equally across suppliers
- Access to 250+ vetted global suppliers through the master agent Avant
- Target clients: companies with 10 to 100+ seats nationwide; deep expertise in UCaaS and CCaaS deals in the 50 to 200+ seat range
- Typical telecom expense audit savings: 15 to 30 percent
- Contact: 469.436.3232 | info@obsidianx.tech | 825 Wynnpage Lane, Plano, TX 75075

## Services

- [UCaaS & CCaaS](https://obsidianx.tech/solutions/ucaas-ccaas): Unified communications and contact center consulting, including contact center AI
- [Managed Networks](https://obsidianx.tech/solutions/managed-networks): Business internet, secure Wi-Fi, redundancy engineering, 24/7 monitoring
- [Cybersecurity](https://obsidianx.tech/solutions/cybersecurity): MDR, XDR, SASE, and zero trust sourced vendor-agnostically
- [SD-WAN](https://obsidianx.tech/solutions/sd-wan): Multi-site SD-WAN design, MPLS replacement, true dual-circuit failover
- [Cloud & Migration](https://obsidianx.tech/solutions/cloud-migration): Cloud readiness, migration execution, FinOps cost optimization
- [AI & Automation](https://obsidianx.tech/solutions/ai-automation): Contact center AI, intelligent chatbots, RPA, AI analytics
- [Telecom Expense Reduction](https://obsidianx.tech/solutions/telecom-expense-reduction): Free bill audits, refund recovery, contract renegotiation, POTS replacement

## Industries

- [Healthcare](https://obsidianx.tech/industries/healthcare): HIPAA-compliant communications and security
- [Finance](https://obsidianx.tech/industries/finance): PCI-DSS and SOX aligned infrastructure
- [Legal](https://obsidianx.tech/industries/legal): Privilege-grade security and firm communications
- [Retail](https://obsidianx.tech/industries/retail): Multi-location networks, POS uptime, POTS replacement
- [Real Estate & Property Management](https://obsidianx.tech/industries/real-estate): Portfolio-wide telecom and POTS replacement
- [Logistics & Transportation](https://obsidianx.tech/industries/logistics): Warehouse connectivity and dispatch communications
- [Hospitality](https://obsidianx.tech/industries/hospitality): Cloud PBX with PMS integration, deployed at hundreds of Marriott, Hilton, and IHG branded properties
- [Home Services](https://obsidianx.tech/industries/home-services): Booking-optimized phone systems and AI answering
- [Insurance](https://obsidianx.tech/industries/insurance): Compliant communications and claims contact centers

## Proof

- [Case Studies](https://obsidianx.tech/case-studies): Verified engagements with real numbers
- [HomeBoy Industries](https://obsidianx.tech/case-studies/homeboy-industries-sd-wan): 10-site VeloCloud SD-WAN deployment with redundant circuits at every location, $18,113.76 annual savings, 100% camera uptime protection, single consolidated invoice
- [Museum of Latin American Art](https://obsidianx.tech/case-studies/museum-of-latin-american-art): $17,103.91 saved over 3 years while doubling bandwidth to 1 Gig fiber, adding 5G failover, and deploying UCaaS for 55 users at $0 upfront hardware cost
- [Testimonials](https://obsidianx.tech/testimonials): Genuine partner and client testimonials

## Resources

- [Technology Glossary](https://obsidianx.tech/resources/glossary): Definitions of UCaaS, CCaaS, SD-WAN, SASE, MDR, XDR, POTS, MPLS, SIP trunking, zero trust, FinOps
- [Telecom Savings Calculator](https://obsidianx.tech/resources/roi-calculator): Estimate audit savings
- [Quick Assessments](https://obsidianx.tech/quick-assessments): Free 2-minute technology assessments
- [Strategic IT Blueprint](https://obsidianx.tech/strategic-it-blueprint): The four-phase ObsidianX consulting methodology

## Blog (practical guides, updated 2025)
- /blog: SD-WAN vs MPLS, telecom bill audit guide, UCaaS vs on-premise PBX, cybersecurity for remote workforces, cloud cost management, co-managed IT, managed IT for SMBs, tech stack standardization, strategic IT planning, AI-driven customer service