Logistics & Transportation

Networks That Move As Fast As Freight

Scanners, WMS, telematics, and dispatch all die when connectivity does. We engineer always-on infrastructure for warehouses, terminals, and distributed operations, sourced competitively at every facility address.

Logistics operations need reliable connectivity for warehouse management systems, scanning, telematics, and dispatch communications across facilities that are often outside prime carrier footprints. ObsidianX sources connectivity vendor-agnostically from 250+ suppliers at each address, engineering SD-WAN failover so operations continue through any single carrier outage.

The problems we solve for logistics

Facilities in carrier dead zones

Warehouses and terminals sit where land is cheap, not where fiber is dense. Finding real bandwidth at industrial addresses takes market breadth.

Downtime stops the dock

When the WMS drops, scanning stops, trucks queue, and SLA clocks keep running. Single-circuit facilities gamble with throughput.

Dispatch on aging phone systems

Drivers, dispatchers, brokers, and customers all need to connect instantly. Legacy PBXs and personal cell phones leave no record and no routing.

Sprawl of sites and invoices

Growth by acquisition and new facilities leaves a tangle of carriers, contracts, and rogue services nobody audits.

How ObsidianX delivers

Facility connectivity anywhere

We pull every carrier option at each industrial address, including fixed wireless and 5G where fiber is absent, and manage it all centrally.

Explore Managed Networks

Failover for WMS and scanning

Dual-path SD-WAN keeps warehouse systems, RF scanning, and yard operations online through carrier failures.

Explore SD-WAN

Dispatch and customer communications

Cloud communications connecting dispatchers, drivers, and customer service with call recording, routing, and CRM integration.

Explore UCaaS & CCaaS

AI for shipment inquiries

Virtual agents that answer track-and-trace and appointment scheduling calls automatically, around the clock.

Explore AI & Automation

Frequently Asked Questions

What logistics leaders ask us most, answered directly.

How do I get reliable internet at a warehouse with no fiber?

Industrial addresses often have more options than the incumbent quotes suggest: competitive fiber builds, fixed wireless, licensed microwave, and 5G business internet. ObsidianX pulls availability from 250+ suppliers at the specific address and engineers a primary plus failover design from what is actually there.

What happens to our WMS when the internet goes down?

Without failover, scanning and order processing stop. SD-WAN with a diverse second path (wired or 5G) switches traffic automatically in seconds, keeping the dock moving. We design failover sized for your WMS and scanning traffic specifically.

How can a 3PL or carrier cut telecom costs across many facilities?

Audit every invoice for billing errors and orphaned services, benchmark rates against the market, and consolidate carriers under one managed agreement. Multi-facility logistics operators typically recover 15 to 30 percent, funding upgrades like failover from savings.

Can dispatch phone systems integrate with our TMS?

Modern UCaaS and CCaaS platforms integrate with major TMS and CRM systems via APIs, popping shipment records on inbound calls and logging interactions automatically. We shortlist platforms by integration fit with your specific stack.

Ready for Infrastructure That Keeps Freight Moving?

Get a free assessment of connectivity, failover, and telecom spend across your facilities.

Vendor-agnostic advice. No quotas, no obligation, no pressure.