Legal
Technology Worthy of Privileged Communication
Law firms trade on confidentiality and responsiveness. We source secure, reliable communications and infrastructure that protect privilege, capture billable interactions, and never drop the call that matters.
Law firms need encrypted communications that protect attorney-client privilege, reliable connectivity for document management and court appearances, and security that satisfies client audits. ObsidianX sources secure UCaaS, redundant networks, and managed cybersecurity vendor-agnostically from 250+ suppliers, sized for firms from 10 to 100+ attorneys and staff.
The problems we solve for legal
Privilege demands real security
Client files and communications are prime targets. A breach is not just an incident, it is a malpractice and reputation event.
Clients now audit their counsel
Corporate clients increasingly send security questionnaires before engaging firms. Weak answers cost work.
Missed calls are missed matters
Intake calls that hit voicemail go to the next firm on the list. Aging phone systems have no routing, analytics, or mobile reach.
Billable time leaks away
Communications that do not sync with practice management systems mean unbilled calls and reconstruction from memory.
How ObsidianX delivers
Secure firm communications
Encrypted UCaaS with mobile apps for attorneys on the move, intake-optimized routing, and integrations with practice management platforms like Clio.
Explore UCaaS & CCaaSPrivilege-grade security
MDR/XDR detection and response, email protection against BEC and phishing, and security postures that pass client questionnaires.
Explore CybersecurityAlways-on connectivity
Redundant circuits for document management, e-filing deadlines, and video depositions that cannot afford an outage.
Explore Managed NetworksSecure cloud for legal workloads
Compliant migration of document management and case files with encryption, access controls, and defensible audit trails.
Explore Cloud MigrationCompliance
Confidentiality obligations, engineered in
ABA guidance and state bar opinions expect reasonable efforts to protect client information, and corporate clients expect more. We select platforms with end-to-end encryption, granular access controls, and audit logging, and we document the controls so your firm can answer security questionnaires with confidence.
Frequently Asked Questions
What legal leaders ask us most, answered directly.
What phone system is best for a law firm?
Firms do best with encrypted cloud UCaaS offering mobile apps, intake call routing, voicemail transcription, and practice management integration. The right vendor depends on firm size and workflow. ObsidianX runs multiple suppliers through a competitive process so the platform fits the practice, not the reverse.
How can a small law firm meet client cybersecurity requirements?
Managed detection and response (MDR) provides the 24/7 monitoring client questionnaires ask about, at per-endpoint pricing small firms can afford. Combined with email security, MFA, and documented policies, a 10-attorney firm can credibly answer enterprise security audits. We map the requirements and source the stack.
Do law firms need call recording?
Many practices benefit from it for intake quality and dispute protection, but recording raises consent and privilege considerations that vary by state. We shortlist platforms with configurable recording, retention, and access controls so your policy, whatever counsel decides, is enforceable.
How do firms keep technology costs predictable?
Consolidate carriers and vendors, audit invoices for billing errors, and bid contracts competitively at renewal. Firms typically recover 15 to 30 percent of telecom spend, and cloud platforms turn surprise capital costs into flat monthly per-user pricing.
Ready to Protect Privilege and Capture Every Matter?
Get a free assessment of your firm's communications, security posture, and technology spend.
Vendor-agnostic advice. No quotas, no obligation, no pressure.