SMS Privacy Policy
This SMS Privacy Policy describes how ObsidianX Technology Solutions collects, uses, and protects the information you provide when you participate in our SMS text messaging program. It applies to text messages sent from and received by our business phone number, 469.436.3232.
Information We Collect
When you opt in to receive text messages from ObsidianX, we collect and store:
- Your name and mobile phone number
- The date, time, and method of your opt-in consent
- The content of messages you send to us
- Delivery and response information related to messages we send you
How We Use Your Information
We use the information collected through our SMS program solely to:
- Respond to your inquiries and provide customer care
- Send appointment confirmations, scheduling updates, and service notifications
- Provide information you have requested about our services
- Maintain records of consent as required by law
No Sharing of Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described above exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or transferred to any third parties under any circumstances.
Text messaging opt-in data and consent records are used only by ObsidianX to operate this messaging program and are never used for lead generation, list building, or any purpose beyond the communications you agreed to receive.
How to Opt Out
You may opt out of receiving text messages from ObsidianX at any time by replying STOP to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed, and no further messages will be sent. For assistance, reply HELP to any message or contact us using the information below.
Data Security and Retention
We take reasonable administrative and technical measures to protect the information collected through our SMS program. Consent records are retained as required by applicable regulations. You may request deletion of your information by contacting us.
Changes to This Policy
We may update this SMS Privacy Policy from time to time. The effective date above reflects the most recent revision. Continued participation in the SMS program after changes take effect constitutes acceptance of the revised policy.
Contact Us
ObsidianX Technology Solutions
825 Wynnpage Lane, Plano, TX 75075
Phone: 469.436.3232
Email: info@obsidianx.tech